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How Small Businesses Can Thrive in a Competitive Market 🌟 In a competitive landscape, small businesses can still thrive by leveraging key strategies.: 1. Know Your Niche According to a survey, 42% of startups fail due to misreading market deman

Customer Service in 2024: Is the Customer Always Right? Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple? Don't get me wrong, ke

"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

Hey everyone. Idea validation!!! Imagine having instant help from a friendly computer whenever you have questions or issues. That's AI-driven customer service. Instead of waiting on hold, you chat with a smart program that instantly understands your

Is there any customer service chat platform which can not just chat with customer with the provided knowledge base, but also can query the database to fetch meaning ful information autonomously without any human interruption?

Hey! Looking for Co-founder / investor for intra - City Delivery Service business in Mumbai. There are many intra city delivery service in Mumbai but none of them provide customer 100% personalized experience as they need.

Hey, My name is Pranav and this is my idea 💡 plz read and review it thank you.. One area of frustration for businesses is the manual process of handling customer inquiries and support tickets. An AI-powered B2B startup could develop a chatbot platfo

How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

Warren Buffet said “Everyone wants to be rich, but the problem is they want to be rich quickly” I think the entire startup ecosystem is infested with this issue. Seed stage startups are asked by VCs on exit strategy. Terrible! I think Medial is one

Trust in Brands vs. Specialization: - In India, a successful brand crossing into new markets carries our trust. • We buy into their legacy, not just products. - In the US, it’s about niche expertise. • Tesla is trusted for EVs, but a Tesla phone