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Guest books the hotel through OYO platform. when he reaches the hotel, receptionist asks to cancel the booking on the OYO platform and he'll offer the room to the guest, with a different cost which is fixed. Now, it looks like a mutual benefit for h

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Santhosh N Yadav

Stealth • 3m

But OYO and other hotel booking platforms are marketing as "Free cancellation available" as though it's their USP. Any idea on, What to do in that case .. ?

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