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Santhosh N Yadav

futuristic founder..... • 1y

Guest books the hotel through OYO platform. when he reaches the hotel, receptionist asks to cancel the booking on the OYO platform and he'll offer the room to the guest, with a different cost which is fixed. Now, it looks like a mutual benefit for h

Himesh Jain

Chasing for infinity • 1y

Close the booking cancel option before 3 or 4 hours of the booking

Santhosh N Yadav

futuristic founder..... • 1y

But OYO and other hotel booking platforms are marketing as "Free cancellation available" as though it's their USP. Any idea on, What to do in that case .. ?

Himesh Jain

Chasing for infinity • 1y

True then I have one more idea how about while cancelling the booking the customer needs to share his live location and if it is found within some fixed meters of range then no cancellation is allowed

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Santhosh N Yadav

futuristic founder..... • 1y

That is a long procedure and OYO should come along with Google maps integration, which again increase the cost. But, I think we can make it this way. Customer can't make the cancellation within 500m - 1km from the hotel location. And it should be kept as a trade secret from OYO.

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