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Santhosh N Yadav

Stealth • 5m

Guest books the hotel through OYO platform. when he reaches the hotel, receptionist asks to cancel the booking on the OYO platform and he'll offer the room to the guest, with a different cost which is fixed. Now, it looks like a mutual benefit for hotel guy and the guest, but it doesn't count money for OYO which bridged the Gap between them. Is this a loop hole for OYO. How can we rectify this and strategize so that we'll not miss a commission from a single booking.

28 replies16 likes
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i booked hotel in dimapur but when i was arrived at hotel my booking is canceled and then i was facing so much issue to find new hotel . and then i was serching this on internet .this type of problem faced by so much customer when they booked hotel

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