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Santhosh N Yadav

futuristic founder..... • 11m

Guest books the hotel through OYO platform. when he reaches the hotel, receptionist asks to cancel the booking on the OYO platform and he'll offer the room to the guest, with a different cost which is fixed. Now, it looks like a mutual benefit for h

sanjeev prasanna

|◠‿・| • 11m

Making them pay penalty for cancellations would be effective

2 Replies

Replies (2)

krishna vamsi knv

Hey I am on Medial • 11m

Ola, Rapido and Uber also face the same issue. Driver asks the customer to cancel the ride and pay the same/lesser amount. But Uber asks the customer to pay fine for cancelation. Whereas Ola and Rapido don't. But expecting the customer to pay fine everything they cancel the ride is also a con.

Santhosh N Yadav

futuristic founder..... • 11m

Thank you

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