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Guest books the hotel through OYO platform. when he reaches the hotel, receptionist asks to cancel the booking on the OYO platform and he'll offer the room to the guest, with a different cost which is fixed. Now, it looks like a mutual benefit for h

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krishna vamsi knv

Stealth • 4m

Ola, Rapido and Uber also face the same issue. Driver asks the customer to cancel the ride and pay the same/lesser amount. But Uber asks the customer to pay fine for cancelation. Whereas Ola and Rapido don't. But expecting the customer to pay fine everything they cancel the ride is also a con.

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