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"The goal of a company is to have customer service that is not just the best but legendary." ~ Sam Walton

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

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What makes you best front of Customer?

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

Zomato VS Swiggy: Whose service is best ?

Customer Service Moat: Exceptional support that builds loyalty. Companies like Zappos, Amazon and Apple retain customers by providing outstanding service experiences

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