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I have recently received an expired product from a new age brand called paradyes and I want to take legal action against them for not taking any action after my repeated complaints. This is a serious concern and a brand cannot so casually get away by

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Saksham

Stealth • 5m

Hey Aayushi, you can lodge a formal complaint on NCH Portal (National Consumer Helpline). This is not a legal action but a complaint. The government acts as an intermediary between the company and consumer to resolve the issue. You just need to provide the details and evidences for the issue. There is no guarantee that the issue will get resolved through this but you surely can take a legal action afterwards.

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