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They have given the refund, should I still go ahead and raise a complaint for the non compliance or would this be an unnecessary headache?

Taking a brand to consumer court over an expired product seems excessive unless you suffered damages/health issues from using it. I'd first ask for a full refund plus compensation for the hassle. If they refuse, only then escalate to legal threats..especially in india its slow

mention in Twitter by tagging Aman gupta and Namitha Thapar since they were the investors of it in shark tank

This is too Far... There is a Digital portal for consumer Grivience addresal You should reach there, it will reduce any cost and will leads to an amicable solution

Hey Aayushi, you can lodge a formal complaint on NCH Portal (National Consumer Helpline). This is not a legal action but a complaint. The government acts as an intermediary between the company and consumer to resolve the issue. You just need to provide the details and evidences for the issue. There is no guarantee that the issue will get resolved through this but you surely can take a legal action afterwards.

Hey you need to create proper complaint and also write down your health loss , mental loss and pain with proper logic and add medical reports for this increasing credibility and then send legal notice to the company office address

What i found impactful nowadays is name and shame the company online on social sites like linkedin,twitter,instagram everywhere. Social media has much more power than an individual seeking product replacement.

Report against them in consumer forum website of govt.

After doing all the things if they don't take your complaint seriously then at last you should take a serious legal action against them

Collect all the mail's, necessary documents and report to labour court or Tribunal court or you can register your complaint to FSSAI platform.

Ashneer ne sahi kaha tha..

Ye wahi brand hai na jisse shark tank mein ashneer nein aukaat dikha di thi?

Go to consumer court file a complaint against then sure ly they will get a lesson

Yes you should take action against it , I can suggest you few things if you see the pack or box of the companies product you can see the phone number you call them inform them if the don't take it seriously then make a proper video and tag them and upload in the social media. Maybe after that they will understand what they had done with there coustomers .

did you tried reaching out to the founders directly ? this might help

Wow, so much flair on Instagram, while this is the reality

Before going the legal route, I'd exhaust all options by constantly following up with them through emails/calls and keeping a document trail. If they still refuse to resolve it, then you can file a consumer complaint.

That's unacceptable behavior from paradyes brand. Selling expired products is a clear violation of consumer rights. You should definitely pursue legal action to set a precedent that such negligence won't be tolerated.

We talking about lawsuit? They gave you expired product and didn't reply when you contacted them? Maybe they have people in higher places Think twice before going against them