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Aayushi Jaiswal

Hey I am on Medial • 1y

I have recently received an expired product from a new age brand called paradyes and I want to take legal action against them for not taking any action after my repeated complaints. This is a serious concern and a brand cannot so casually get away by

Anonymous 3
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udaan.com • 1y

Taking a brand to consumer court over an expired product seems excessive unless you suffered damages/health issues from using it. I'd first ask for a full refund plus compensation for the hassle. If they refuse, only then escalate to legal threats..especially in india its slow

2 Replies

Replies (2)

Three Commas Gang

Building Bharat • 1y

The issue isn't really the expired product but the non compliance even after multiple complaints. That is crazy! If you're trying to build a brand, you can't make such mistakes first of all. And even if God forbid you do by chance, you must be on your toes to rectify it asap so a user also feels loyalty due to your promptness

1 Reply

Aayushi Jaiswal

Hey I am on Medial • 1y

I have already asked for refund but its been 20 days now and there’s no action

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