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Aayushi Jaiswal

Stealth • 6m

I have recently received an expired product from a new age brand called paradyes and I want to take legal action against them for not taking any action after my repeated complaints. This is a serious concern and a brand cannot so casually get away by

Anonymous 3
•

udaan.com • 6m

Taking a brand to consumer court over an expired product seems excessive unless you suffered damages/health issues from using it. I'd first ask for a full refund plus compensation for the hassle. If they refuse, only then escalate to legal threats..e

Three Commas Gang

Stealth • 6m

The issue isn't really the expired product but the non compliance even after multiple complaints. That is crazy! If you're trying to build a brand, you can't make such mistakes first of all. And even if God forbid you do by chance, you must be on your toes to rectify it asap so a user also feels loyalty due to your promptness

1 replies

Replies (1)

Aayushi Jaiswal

Stealth • 6m

Exactly the non compliance part is my issue and not just the refund. They should be apologetic about it and be scared that something of this sort would significantly ruin brand image and if we as customers don’t highlight then this would promote their negligence

0 replies1 like

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