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Tapzo, once an ambitious all-in-one app, failed from frequent pivots that eroded trust and an unclear value proposition; persistent negative cash flow and inability to raise follow-on funding; neglect of customer feedback and prioritizing fame over u
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Some days building a startup feels like riding a roller coaster... Yesterday, a customer threatened a return for a silly reason and today we got 3 new orders from abroad.... Curious: how do you deal with unreasonable returns without hurting customer
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