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Malavika Vinoy

Turning strong custo... • 2d

After years of handling clients, driving retention and business growth, I noticed something. Even the most capable professionals struggle with client communication. They freeze when saying no. Hesitate to set boundaries. Avoid tough conversations that actually drive growth. But poor communication doesn’t just hurt relationships - it slows down business success. What’s do you think is the biggest challenge when it comes to client communication?

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