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The Clueless Company • 2m
Most people think Client and Customer mean the same thing. Spoiler: they don’t. Here’s the simple difference. → A customer buys a product or service. It’s usually transactional. → A client engages in a deeper, ongoing relationship. It’s not just about buying, it’s about trust, advice, and long-term value. Think of it this way: 👉 Someone who signs up for a monthly subscription of your tool is a customer. 👉 Someone who hires a consultant or an agency to guide them over months (or years) is a client. Yet, in business conversations, people keep using these terms interchangeably. It’s not a big deal until it is, because the way you see someone shapes how you serve them. If you treat a client like a customer, you’ll only think short-term. If you treat a customer like a client, you’ll over-invest where it isn’t needed. Words matter. And in this case, they define the very nature of your business relationships. Curious to know from you: Do you often use these words interchangeably, or do you consciously differentiate between the two?
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The Clueless Company • 1m
When you copy someone else’s words, it always shows. I came across a post yesterday where someone shared a tweet almost word-for-word from Naval Ravikant. And Naval himself replied: “Clearly, you’re self-taught.” It was witty, sharp, and at the sam
See MoreI Write Content for ... • 7d
Why Content Writers Can Be Your Best Marketing Investment Have you noticed why some brands feel everywhere in your device. They always saying the right thing at the right time? Choosing a bad content writer will cause these loopholes: 👉You’ll
See MoreBuilding for idea gu... • 1y
Question for Medial Community— "Who are Your Customers and Consumers?" What's the Difference? While the terms "consumer" and "customer" are often used interchangeably, they have distinct meanings in the business world. - Customer: A customer is an
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