Will become a inspir... • 1m
“Make It Memorable: How the Peak-End Rule Creates Lasting Customer Impressions” The Peak-End Rule is a psychological principle where people judge experiences largely based on how they felt at the most intense moment (the “peak”) and at the end—rather than the overall experience. Businesses apply this to improve customer satisfaction and loyalty. For example, a hotel might ensure a standout welcome and a memorable farewell gift, even if the stay was average. A brand may wow customers with a surprise bonus or handwritten note in the final step of a purchase. By carefully designing emotional high points and a positive ending, companies leave a lasting impression that boosts word-of-mouth and return visits.
Business enthusiasti... • 1m
“Remembered Moments: How the Peak-End Rule Creates Lasting Impressions in Business” The Peak-End Rule is a psychological bias where people judge an experience mostly by how they felt at its peak (most intense moment) and end, rather than the full jo
See MoreHey I am on Medial • 10m
The increase of Virtual Events: How to Make Yours memorable As the world shifts online, virtual events have become the new trend. But with so many happening, how do you ensure yours stands out? Here’s the playbook: 1. Engaging with the audience: Sta
See MoreWill become a inspir... • 1m
“Who’s the Hero: Your Product or Your Customer?” The concepts of “Product as Hero” and “Customer as Hero” shape how brands tell their stories. In the “Product as Hero” approach, the product is the star — solving problems with innovation and performan
See MoreFounder - Burn Inves... • 1m
Some brokers in India act like they are above SEBI and the law but the moment a customer files a complaint with SEBI they start playing the victim card pretending they had no idea what was going on. Why don’t they just talk to the customer upfront an
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