Hey I am on Medial • 6m
The lamest opinions i read everyhwere is "built for their customers" or "focused or listened to their customers" and all. Like how and why is that even something that needs to be said everytime
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The Clueless Company • 9m
I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to
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