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AVISHEK NAYAK
It's all about the e... • 4m
• Cultural Norms and Trust Deficit: In Indian train culture, knocking on doors or asking others is the default behavior. Users often bypass indicators, assuming they might be unreliable—because public systems don’t always deliver consistent results. • Design Communication and Familiarity: Compare this with airplanes, where visual and auditory instructions guide users from the moment they board. These cues educate and condition users to rely on signage, making their interactions with features like seatbelt signs or call buttons almost automatic. Trains, however, lack this kind of onboarding experience, creating a disconnect in how users approach design elements. • Visual Hierarchy and Accessibility: The placement of the indicator in trains doesn’t align with a user’s natural line of sight. Moreover, the abbreviation “WC” may not be universally understood, especially by non-English speakers. This creates a barrier in accessibility and leads to habitual blindness.
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