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Customers today are more demanding than ever. They expect to be treated amazingly before they even buy. And that’s fair. Why should they trust you if you don’t care about them first? Sales aren’t about pitching. They’re about connection. Start there.

I always provide a free demo to my clients. Whenever a customer approaches me to check out my services, I don't discuss payment upfront unless the customer specifically asks about it. Instead, I offer a small demo of my service, or website to showc

Idea for you implement now Guy's we all know that namma yatri startup is currently disrupting the whole OLA and UBER market with the help of subscription model . In this model driver just need to pay monthly small fees and he get customers without

Customer experience is new marketing. Happy customers bring more customers automatically.

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

“The CEO/founder should close at least the first 10-20 ( or whatever) customers. That way, they know. They know the process, what works, what doesn’t. It’s OK if you're “terrible” at it. What matters is that somehow, someway, you still get those 10 p

"Before you chase investors, ask yourself: have you truly validated your idea? Real validation comes from paying customers, not compliments."

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

"Things become illegal when they are giving more power to people than the government"