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Customer Service in 2024: Is the Customer Always Right? Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple? Don't get me wrong, ke

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This Bug Made DoorDash Millions! On July 7, 2022, customers of the American food delivery app called DoorDash got to order anything on the app for free due to a glitch. This led to people going crazy and ordering every expensive thing they could.

🚀 Calling Future Founders — Let’s Build Bold We’re not just looking for any team. We’re looking for the right founders — those who are: ✅ Obsessed with solving a real problem ✅ Clear on their strengths (and working on their gaps) ✅ High on energy,

❗Swiped Right on Love? The Story of Tinder Tinder(Ep-1) Ever wonder how Tinder, the app that started e-dating, came about? It wasn't a team of love gurus, but a group of young, tech-team from Los Angeles! The Spark of an Idea: A college student a

THE HIDDEN REASON BEHIND KFC'S REBRAND In 1991, Kentucky Fried chicken announced that it was officially changing its name to "KFC" The OFFICIAL REASON given was that health-conscious customers didn't like the word "fried," which they associated wit

When I was testing my hypothesis for Tanzabooks. I tried validating probable pathways. I held my dear horses patiently to understand the subtleties more deeply. Let me share my thought process. India is behind China and USA, but I do not think that

Motivational sayings by Eleanor Roosevelt: 🟢 The future belongs to those who believe in the beauty of dreams. 🟢 Every day, do one thing that scares you. 🟢 Do what you want. Because you will be criticized anyway. They will scold you if you did it,

A brief summary of "Black Monday" on global markets for those who missed everything or don't want to scroll through their feed. You're welcome (or not): 1. The U.S. Federal Reserve previously refused to lower the key interest rate until September. T

Consumer Goods (FMCG) Industry Insights for SMBs by Noel Chackson Let me be honest, this one’s a bit tricky. With tax terrorists sitting on top and strocking inflation up and people watching their budgets a little more closely, the FMCG space is def