đ DAILY BOOK SUMMARIES đ đ DIRECT FREE E-BOOK DOWNLOAD LINK AVAILABLE â https://drive.google.com/file/d/16bLl_mju1yuBPj4k4UBRY2zEavR95yGd/view?usp=drivesdk đ„ Building A Story Brand đ„ đ 20 Lessons By đ âš Donald Miller âš 1. Customers as the Hero: âą Position the customer, not the brand, as the hero in the story. The brand acts as the guide helping the hero achieve their goals. 2. Identify the Customerâs Problem: âą Clearly define the problem the customer faces, showing empathy and understanding to create a connection. 3. The Brand as a Guide: âą The brand should be a supportive guide that helps customers overcome their challenges, positioning itself as an ally. 4. Offer a Clear Plan: âą Provide a straightforward, step-by-step plan that shows how the brand will solve the customerâs problem. 5. Call to Action: âą Use a direct call to action (e.g., "buy now" or "get started") to prompt the customer to take the next step. 6. Highlight the Stakes: âą Emphasize what customers stand to gain if they engage with the brand and what they risk losing if they donât. 7. Address External, Internal, and Philosophical Problems: âą Recognize that customers face external (practical), internal (emotional), and philosophical (values-based) issues; addressing all three strengthens the brand message. 8. Clear Brand Message: âą Ensure the brand message is simple and clear, avoiding industry jargon or complex language. 9. Focus on Transformation: âą Show how the customer will be transformed through the brand's solution, emphasizing positive change. 10. Consistent Messaging Across All Platforms: âą Maintain a consistent story across marketing channels to reinforce the brand's identity and clarity. 11. Establish Authority: âą Build credibility by showcasing the brandâs expertise, experience, or testimonials to gain the customerâs trust. 12. Show Empathy: âą Demonstrate understanding and empathy for the customerâs struggles, which helps build a connection and establishes trust. 13. Use Simple and Visual Language: âą Communicate in a straightforward, visual way to make the brandâs message easy to understand and remember. 14. Identify the Villain: âą Define a âvillainâ (the primary problem or obstacle) in the story to give customers something to rally against. 15. Avoid Complexity: âą Keep messaging simple and free of complex language, ensuring the brand story is easy to follow. 16. Reinforce Brand Promise: âą Repeat and reinforce the brandâs promise to solve the customerâs problem, building confidence in the brand. 17. Build a Relatable Customer Persona: âą Create a profile of the ideal customer to tailor messaging and make it more personalized and relatable. 18. Engage Emotionally: âą Tap into customersâ emotions by connecting the solution to their aspirations or frustrations, making it memorable.
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