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Wondering why people choose swiggy or zomato when there is ONDC which is cheaper and delivers to their place. But they compare prices between these two. Is that people arent aware of it? Or people want to stick to this duopoly? Whats your take on thi

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souhadra shrivastava

Stealth • 2m

First there is not that much awareness about ONDC. Second and this is a huge problem, there is no customer support available for ONDC , so if your order is cancelled and money is deducted there is nothing one can do, and that's why people who use it don't recommend it to other.

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