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When someone complains about a person who reports to you, remember: 1. Listen first.  - Understand their concerns without jumping to conclusions. 2. Stay neutral.  - Avoid taking sides too quickly. Every story has multiple perspectives. 3. Ask que

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Sanjay Khems

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Listen, Dig deep, follow up , pretty much in the same order as you have mentioned and nailed it.

1 replies1 like
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