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Mehul Fanawala

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The Clueless Company • 2m

When someone complains about a person who reports to you, remember: 1. Listen first.  - Understand their concerns without jumping to conclusions. 2. Stay neutral.  - Avoid taking sides too quickly. Every story has multiple perspectives. 3. Ask questions. - Dig deeper into the issue to get the full picture.  - Be curious, not defensive. 4. Address behavior, not the person.  - Focus on what can be changed, rather than labeling individuals. 5. Follow up. - Check back in with the complainer and the person involved.  - Encourage open communication moving forward. Your role is to guide and mentor, not to dictate. 🧭 In moments like these, you have the opportunity to foster growth in your team. Use it wisely! Now, how do you handle complaints in your workplace? Let’s chat! 👇 P.S. Which tip resonates with you the most?

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