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Is customer care service is one of the most important think in business??

"Customer Retention" isn't just a strategy. It's an attitude. If you don't value your customers because they matter... If you don't respond to their queries because you care... If you don't genuinely want to see them satisfied... Your business mode

What's the most important factor for you while choosing a product online?

Ycombinator Day 4: 🚀 Mastering Product Building, User Talks & Growth Strategies! Key Insights 🤩🤔🚀: • Don't build secretly, get users from the start • Learn the problem deeply, identify customer segments • Define minimum viable product (MVP) •

Jeff Bezos emphasizes the value of focusing on what won't change: At Amazon, the commitment to low prices, fast delivery, and vast selection is timeless. By concentrating on these constants, businesses can invest in improvements that continuously en

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

Question for Medial Community— "Who are Your Customers and Consumers?" What's the Difference? While the terms "consumer" and "customer" are often used interchangeably, they have distinct meanings in the business world. - Customer: A customer is an

Branding is the key!! Many founders just call themselves as a brand or term their product/service as a brand. But it is not what you say, it is what your 'CUSTOMER' says about you.

Aaj Ki Raat, Dhandhe Ki Baat Value Proposition (Part-3): In Previous parts, we understood the Value Proposition in details. Let's finish it of with PMF (Product Market Fit) PMF is the sweet spot where your product or service perfectly meets a probl

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble