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Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

🚀 4.3 Lakhs in 30 Days! 💰 Feeling grateful and motivated — our Shopify store just crossed ₹4.3 lakhs in sales in the last 30 days! 🎉 It hasn’t been easy — the post-sales process (customer service, fulfillment, and returns) has been a real challe

Looking for immediate funding from a VC / Angel. I am working on a GenAI based solution that has potential to be future of customer service, sales, helpdesk, IVR and medical. It's MVP ready, demoable.

Zoomcar's Big Service Upgrade: Zoomcar has doubled its customer support team, adding a dedicated “Host Success Team” and implementing a 24/7 AI assistant to enhance support for both hosts and users. This move has already reduced service escalations

🚘 Building Trust, One Ride at a Time In today’s world, convenience is everywhere. but trust is rare. At HyperCruise RideMasters, we believe real success isn’t measured by how many rides we complete. it’s measured by how confidently a customer hands

Why Having a Great Product Doesn’t Guarantee Startup Success: Having an awesome product isn't enough for startup success. 80% of startups fail in the first 18 months due to poor market fit, marketing, or customer engagement. For example, An American

Hello everyone, it’s been a long time I came to Medial, Hope all are having great time.