Back

Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What

Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1.⁠ ⁠Own the proble

With all the customer complaints and shitty service, I doubt this will happen. Weird part is the founders silence on the shitty customer service.

Looking for immediate funding from a VC / Angel. I am working on a GenAI based solution that has potential to be future of customer service, sales, helpdesk, IVR and medical. It's MVP ready, demoable.

Zoomcar's Big Service Upgrade: Zoomcar has doubled its customer support team, adding a dedicated “Host Success Team” and implementing a 24/7 AI assistant to enhance support for both hosts and users. This move has already reduced service escalations

Back on Medial after a long time and it's looking absolutely great!!!!

Startup & Poor customer service ! 5 Points to address - Interact & check customer expectation - Train your team - Plan for service delivery - Address customer concerns promptly - Set a grievance address mechanisms - Monitor

Why Having a Great Product Doesn’t Guarantee Startup Success: Having an awesome product isn't enough for startup success. 80% of startups fail in the first 18 months due to poor market fit, marketing, or customer engagement. For example, An American

Hack Used By Startup #9 Zappos This USP Made Their Company Eventually Acquired by Amazon for $1.2 Billion!! The Problem: Zappos, an online shoe retailer, faced intense competition and needed a way to stand out. The Idea: Zappos decided to focus on

I think, no one has to be rich and great to become a successful entrepreneur in present time without funds