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I was just starting out, feeling confident about my skills and knowledge. It was a regular day until I got an email filled with CAPS LOCK and exclamation marks. 😅 This customer was livid. 1. Immediate Response I didn't ignore or delay. I took a

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Udyamee

Baki sab thik ? ‱ 9m

This is so usefull in daily life too ' listen, dont argue' ' empathy over ego'👍

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