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Customer Service in 2024: Is the Customer Always Right? Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple? Don't get me wrong, ke

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Anonymous

Anonymous 1

Hey I am on Medial • 10m

The "customer is always right" mentality feels incredibly outdated in 2024. Companies need to have reasonable policies and stick to them, while still providing excellent customer service.

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