Which startup is more scalable... Offline product based or online service based?
Pros and cons of both startups?
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Thakur Ambuj Singh
đ Entrepreneur | Re... â˘Â 12d
â ď¸ Types of Functional Pains in Customer Experience
Customers face different challenges when using a product or service:
đ° Financial Pain â Too expensive, seeking cost reduction.
âł Productivity Pain â Wasting too much time, needing efficiency.
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Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What
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Rajan Paswan
Honorary Mentions - ... â˘Â 7m
Question for Medial Communityâ
"Who are Your Customers and Consumers?"
What's the Difference?
While the terms "consumer" and "customer" are often used interchangeably, they have distinct meanings in the business world.
- Customer: A customer is an
Customer Service Moat: Exceptional support that builds loyalty. Companies like Zappos, Amazon and Apple retain customers by providing outstanding service experiences