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Post on Medial

Pratik Jaluka

Stealth • 7m

Has it been happening with you that whenever you order through Zomato, your order always gets delayed? While order they show “X Minutes” and then deliver it in “1.5x” minutes. It has also been happening that they keep showing 20 minutes delivery time for 15minutes and then delay it again. Didn’t believe when my friends said they Swiggy is much better but now I realise it.

10 replies14 likes

Replies (10)

Alan Santhosh

Stealth • 7m

I guess this is a Location specific issue. This problem might not probably be faced by everyone.

0 replies

Umar Farooq

Stealth • 7m

Yes, I have face in this problem from few months. This is not a problem of delivery executive. I have asked them for many times. This is totally restaurants problem they take more time then showing in app. Then clearly Zomato is the responsible for this.

0 replies

A Sharma

Stealth • 7m

Well y'know the only thing that ultimately matters is Food Quality and the fact that you are getting it delivered in your home 🤷🏻

0 replies

Anonymous 3

Stealth • 7m

Ig it shouldn't be problem and let delivery person come accordingly, let's just not pressurise them.

0 replies

Havish Gupta

Stealth • 7m

My philosophy, just order and then forget. I have stopped tracking order only lol

0 replies1 like

Aayush

Stealth • 7m

The app first shows the average time kitchen takes to processes an order, and it updates when they miss it, similarly delivery time starts when the rider picks up the order. I personally don't mind extra 10-15 mins because the kitchen only gets 5-10mins to prepare if they want to deliver within 30-40 mins. Also it puts pressure on the delivery guy to reach the destination faster which is not good for his own safety. If you're in a hurry, you can always text help desk. Sometimes it happens with swiggy also..

0 replies1 like

Anonymous 2

Stealth • 7m

Yessss they change it according to their convenience.

0 replies1 like

Anonymous 1

Stealth • 7m

The clock just doesn’t move sometimes in my case. So they show 40 mins sometimes for 40 minutes and then when you check it’s still 40 mins. 🤦🏾‍♂️

1 replies4 likes

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