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Aayush

Hey I am on Medialย โ€ขย 1y

The app first shows the average time kitchen takes to processes an order, and it updates when they miss it, similarly delivery time starts when the rider picks up the order. I personally don't mind extra 10-15 mins because the kitchen only gets 5-10mins to prepare if they want to deliver within 30-40 mins. Also it puts pressure on the delivery guy to reach the destination faster which is not good for his own safety. If you're in a hurry, you can always text help desk. Sometimes it happens with swiggy also..

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