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Harsh Gupta

Stealth • 8m

Tip for D2C Brand !! Someone said: "Logo ke Dil ka Rasta unke Peat(stomach) se hoke jata Hai " I heard "Logo ke jaeb(pocket) ka Rasta unke Dil se ho kar jata Hai " 🤭 For D2C Brand understanding your customers emotion is critical. One can influence their customers by increasing Customer touch point CUSTOMER TOUCH POINTS : It is a part of customer journey, for getting these points you have to understand you customer demographic, once you understand your target audience then try to understand what are the points where you could create a touch point for you brand . Everytime when your customers get in touch with your brand (via adding value), they feel connected, the more they interact, the more they get emotionally connected ✅ I hope this help you little bit 😃 If you found some valuable your are free to follow me . Thank you 🙏

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