๐Let's Today Discussion this thing , which you should track, if you have D2C brand Yes this is same thing , which you should had tracked of your Ex๐ Yes it's "Customer Journey๐" ๐คซ Why it's important to track Customer Journey๐คง(aside: Kyuki woo ๐ thi aur mein ๐ธ) Sadme se bhar aaja bhai ,Aggge padh ๐คง 1) It's help you understand, where your customer lies in your marketing funnel โณ 2) By tacking Customer Journey, you get to know, the point ๐where you can actually influence the customer emotionally.๐ 3) ones you know customer journey, you get to know various TOUCH POINTS๐. Now you can use these touch points to Engage your customer with your Brand , which ultimately increase your Brand recall ๐งฒ 4) It also help you to tailor your marketing startegies according to your specific customer's stages ๐ I hope this will add value to you ๐ง If Yes feel , free to Follow me๐ You :bheek mangne ka treek thora kesual hai ๐ฟ Me: Paapi peet ka sawal hai , ghar mein 2 chote bacche hai
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