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Mayank Kumar
Chief of Staff @ Ula... • 1y
Hello everyone, I have a question for you all! D2C Brands/ E-commerce companies spends enormous amount to bring visitors to their website/app to see only 4-5% conversion. Major reason for such huge drop is: 1. Brands completely overlooked the need for better engagement with customers during their pre-purchase concerns 2. There is still a gap in engaging such customers effectively 3. Lack of effective product discovery and personalisation Also, These brands has higher OPEX on customer support engagement, which can be drastically reduced using GenAI led solutions Would a GenAI solution that improves conversion by effective product discovery, PrePurchase customer engagement and providing similar experiences, customer expects from their local neighbourhood stores be helpful? Guess what? This is what we have built a GenAi personalised shopping assistant that aids a D2C brand in presale and postsale services and can be integrated anywhere very easily. Lets talk if you're interested.
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