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Bhavish Aggarwal's Ola Electric slapped with show cause notice from CCPA; Here's why

IndianStartupNews · 13d

- The Central Consumer Protection Authority (CCPA) has issued a Show Cause Notice to Ola Electric Mobility Ltd for alleged violations of consumer rights, misleading advertisements, and unfair trade practices. - Ola Electric has 15 days to respond to the notice, and has stated their intention to reply within the specified timeframe, providing supporting documents. - The notice does not impose any penalties or financial fines on Ola Electric and does not impact the company's financial or operational activities. - CEO Bhavish Aggarwal had a heated exchange with comedian Kunal Kamra on X, with Kamra criticizing the service quality of Ola Electric's scooters. - Thousands of complaints have been registered against Ola Electric by consumers, including service delays, delayed vehicle deliveries, and unfulfilled promises of services. - The show-cause notice highlights various user complaints, such as manufacturing defects, second-hand vehicle sales, partial or no refunds, recurring defects despite servicing, overcharging, inaccurate invoices, and issues with batteries and vehicle components.