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Anurag Patel
Hey I am on Medial • 14h
The startup owner's manual (Part 6) - Testing Customer Problems You have to get out of the building to discover: How well you understand the customers’ problem, how important the problem is to the customers, and exactly how many customers are talking about it, if the customers care enough about it to tell their friends. The Customer Discovery process has five steps: • Design experiments for customer tests • Get ready for customer contact • Test how customers perceive the problem • Understand the customer's mind • Get information on the market and competition. - Testing Your Solution Following customer problem testing, this phase tests the solution: • Update the business model and team • Create a product solution presentation (physical) or high fidelity MVP test (web/mobile) • Test the product solution: See what customers think by asking them. • Update the business model (yes, again) • Find board members.
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