Daily Philosophies O... • 17h
Listening like a founder means hearing what customers *don’t* say out loud. Customers rarely spell out their real problems. They hedge, sugarcoat, or miss the root of what’s hurting them. Taking feedback at face value? That’s a shortcut to failure. The real skill is reading between the lines—spotting frustration beneath politeness, needs beneath wishes, and hesitations beneath enthusiasm. That’s how you build solutions people actually want, not just what they say they want. Master the art of deep listening—it’s your shortcut to product-market fit. Got a listening hack? Share it below. More founder truths on the way.
We make automations ... • 1m
Your customers love your service… but do they say it online? More reviews = More trust = More business. But most businesses forget to ask. That’s why we built Codstam : • Automated WhatsApp feedback requests • Personalized messages for every custo
See More• Business developme... • 5m
• Brands don’t sell products; they sell emotions. • Your brand is not what you say it is—it’s what they feel it is. • Customers don’t buy products; they buy better versions of themselves. • People remember stories, not features. • Price gets you cus
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The Clueless Company • 10m
Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their
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The Clueless Company • 10m
I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to
See MoreTimebank/co-founder ... • 3d
Today, while meeting restaurants to onboard for our platform, we came across something eye-opening. Swiggy & Zomato charge 30–35% commission from restaurants — and that’s not the end. Customers also pay delivery fees, platform fees, and hidden charge
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