Building High Perfor... • 5d
You have to design a service that handles thousands of transactions in per minute. You have to prevent duplicate transactions. What are the 5 priority rules you would add to your design before buildinthe service? What tech would you prefer to build
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The Clueless Company • 1y
Customer at a coffee shop: My latte is cold. Barista: Sorry about that. Let me remake it for you right away. Customer leaves with a smile. --- We often think about customer service as a department. It’s not. It's an attitude. 1. Own the proble
See MoreCyber Secuirty Stude... • 1y
Customer Service in 2024: Is the Customer Always Right? Everyone's heard the saying "the customer is always right." But in 2024, with competition fierce and online reviews blasting bad experiences everywhere, is it that simple? Don't get me wrong, ke
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