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Saloni Malik

Making brands look g...ย โ€ขย 1m

A lot of people are not ready to hear this unpopular opinion but Zepto has already touched it's downfall. Hereโ€™s why itโ€™s becoming shadier everyday: 1. Random price jumps for no reason I legit got charged โ‚น30โ€“โ‚น50 extra after placing my last 2 order. No notification, no breakdown. And apparently, Iโ€™m not the only one but the Play Store reviews are full of this. 2. Never-ending platform charges You think your orderโ€™s โ‚น150? Boom! Then add surge fee, GST, handling, โ€œplatform feeโ€ and suddenly youโ€™re paying โ‚น230 for 2 items. 3. Glitchy UX that nobody asked for Zeptoโ€™s UI be auto-selecting the highest quantity of products. Like?? I wanted 2 Maggie packets, not 18. Fix it pls. 4. Forced Zepto Pass charges?? Some users (including me) got auto-charged โ‚น1โ€“โ‚น99 for the Zepto membership without even realizing it. No pop-up, not even opt-in just silently added. The truth is: people wonโ€™t quit Zepto overnight. But theyโ€™ve already stopped trusting it. And in the long run, trust > speed.

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