Missed train. Fought 3 years for a โน892 refund. Welcome to public sector India. An elderly couple missed their train - reserved tickets, overcrowded coach, no help. Railways refused refund. They went to court. Won after 3 YEARS. Now compare that to private startups - issuing refunds instantly, no drama. Like we do here at Adjuva Legal. The gap between public and private isnโt just speed. Itโs RESPECT for CUSTOMERS and THEIR MONEY . Founders, take note: Every rupee your user spends is earned with effort. Timely refunds arenโt generosity - theyโre trust in action. Build systems that VALUE PEOPLE, not just process.
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