How do guys break through into the market of SaaS, where your potential customers are already using existing systems? like, another SaaS from your competitors? We've created more streamlined features to mitigate the pain points. (provide more useful features that automat the boring stuff) But, customers (retailers) are saying that we have satisfaction in what we have / what we're using. How the f* can we convince them to use our application? it's like, they're lazy or have fear to migrate to the new system even if we're willing to provide no cost for the first month.
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