Why did 'Uber for Home Cleaning' Fail?
So, this is Homejoy, a San Francisco based startup founded by Adora and Aaron Cheung in 2010.
It was an online platform which connected customers with home service providers.
They received their first investm
Lawsuits are just one of the reason which led to their failure. The main reasons were high costs, and hugh churn rate (customers leaving the platform).
This infographic shows key startup metrics. MRR is monthly recurring revenue, while ARR is annual recurring revenue. ARPA shows average revenue per customer. Gross Profit is revenue minus costs. TCV and ACV measure contract values. LTV predicts total
How many of you know about (Churn Rate)
Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc