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Tired of using same device 🤧. Need a newer one. Checking on youtube for new devices 🧐 and finally you bought it. This is endorsement effect - If you are influenced by someone words or actions We people always gets influenced by someone ***WE AR

AI and Job Efficiency: Contrary to fears of job loss, AI might actually make workers more efficient. Companies like Alorica are using AI to enhance customer service by providing support in multiple languages

Just got scammed by ola bike , actual fare was 32rs but idk how but when reached I was charged 92 rs. Distance was just 1.5 km When are these scams gonna stop 🛑? Just fed up of this app #ola No customer service ❌

Urgent Hiring! Our client (a leading clothing manufacturer) seeks experienced customer service representatives. Responsibilities: - Handle customer inquiries/orders/issues - Resolve complaints - Upsell/cross-sell to increase average order value -

How many of you know about (Churn Rate) Churn rate, or customer attrition, measures the percentage of customers who stop using your product or service over a period. It's crucial for businesses, especially those with subscription models, as it direc

India has always been a service based country That's why we have 10,000's of teachers for everything, but rarely someone is on the global charts In India if anyone discovers their talent, they immediately try to monetize it via service they don'

I've been trying some startup products lately and I try sharing feedback with them on what works and what doesn’t. More often than not, I experience plenty of friction in giving a simple feedback - - Either the number listed on website is out of se

Tip for D2C Brand !! Someone said: "Logo ke Dil ka Rasta unke Peat(stomach) se hoke jata Hai " I heard "Logo ke jaeb(pocket) ka Rasta unke Dil se ho kar jata Hai " 🤭 For D2C Brand understanding your customers emotion is critical. One can influenc

The XY Problem Originally a concept in programming and customer service, the XY problem happens when someone asks for help with a specific solution (X) they've chosen rather than articulating the actual problem (Y) they're trying to solve. Eg - Buy

Question for Medial Community— "Who are Your Customers and Consumers?" What's the Difference? While the terms "consumer" and "customer" are often used interchangeably, they have distinct meanings in the business world. - Customer: A customer is an