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The XY Problem Originally a concept in programming and customer service, the XY problem happens when someone asks for help with a specific solution (X) they've chosen rather than articulating the actual problem (Y) they're trying to solve. Eg - Buy

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Anonymous

Anonymous 1

Hey I am on MedialĀ ā€¢Ā 3m

LITERALLY the story of every single tech startup I've consulted for. Founders get obsessed with complex solutions instead of solving the actual core problem. AI chatbot syndrome is REAL

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