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CSMs are heroes without capes. An average CSM handles almost 70 accounts. Considering 160 work hours a month. A CSM on average gets 2.5 hours per customer per month And what do we expect them to handle? -> Churn ❌ -> Renewals 💰 -> Case Studie

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Anonymous

Anonymous 2

Hey I am on Medial • 4m

This subtle plug of your own services through some gyaan post is some new trend I am seeing here. Is it working?

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