Urgent Hiring!
Our client (a leading clothing manufacturer) seeks experienced customer service representatives.
Responsibilities:
- Handle customer inquiries/orders/issues
- Resolve complaints
- Upsell/cross-sell to increase average order value
-
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0 replies4 likes
Gireendra Varma
Stealth • 8m
[This post has been deleted by the creator]
0 replies6 likes
Srikanth Naidu
•
BMW India • 7m
Guys having a startup idea for Pre owned motor bikes sales and purchase with service support with 24/7 customer support and warranty to every bike purchased and service support with a own service centers all background work has been done like market
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor
0 replies4 likes
Mehul Fanawala
•
The Clueless Company • 4m
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
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We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble
Ola Electric has received a show cause notice from the Central Consumer Protection Authority due to numerous customer complaints regarding scooter quality, manufacturing defects, and overcharging.
6 replies6 likes
Rajan Paswan
Stealth • 6m
Hack Used By Startup #9
Zappos This USP Made Their Company Eventually Acquired by Amazon for $1.2 Billion!!
The Problem:
Zappos, an online shoe retailer, faced intense competition and needed a way to stand out.
The Idea:
Zappos decided to focus on
Not addressing customer grievances is also a way to reduce support employees
3 replies1 like
Yash Sahay
Stealth • 8m
LooKing for a job in pune worked 7 years in gaming reseller website as technical customer service later i was managing whole website from stocks to customer
Please help me as i am not looking for a handout just place to work