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Ever wondered why your customers disappear? Itā€™s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their

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Anonymous

Anonymous 2

StealthĀ ā€¢Ā 1m

Not all reps can go off-script and still provide consistent service yaar, because think about it, they aren't the smartest of the bunch otherwise wouldn't be doing rep work na?

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