postgen is just one customer away from hitting the first ten customer marks 🥺
8 replies12 likes
Shuvodip Ray
•
YouTube • 5m
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor
0 replies4 likes
Mr Gani
Stealth • 6m
[SE 1/∞]
What do you think are the top 3 pitfalls for a SaaS Pre-Sales Engineer?
For me:
1. Engaging into product demo without requirements validation
2. Following Sales team for every customer, including the first discovery!!
3. Everyone's favour
See More
9 replies8 likes
Aditya Avhad
•
UrbanWrk • 7m
End of customer care jobs ?
5 replies9 likes
Sadashiva
Stealth • 4m
how to increase customer stickiness
1 replies2 likes
Mehul Fanawala
•
The Clueless Company • 3m
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
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We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble