postgen is just one customer away from hitting the first ten customer marks 🥺
8 replies12 likes
KRISHNA WADALKAR
Stealth • 29d
reviews enhances customer loyalty
1 replies3 likes
Mr Gani
Stealth • 7m
[SE 1/∞]
What do you think are the top 3 pitfalls for a SaaS Pre-Sales Engineer?
For me:
1. Engaging into product demo without requirements validation
2. Following Sales team for every customer, including the first discovery!!
3. Everyone's favour
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9 replies8 likes
Shuvodip Ray
•
YouTube • 6m
Startup & Poor customer service !
5 Points to address
- Interact & check customer expectation
- Train your team
- Plan for service delivery
- Address customer concerns promptly
- Set a grievance address mechanisms
- Monitor