76% of consumers get frustrated when brands don’t deliver personalized interactions. We agree 100% — with AI allowing to automate and personalize most online brand touch-points, there’s really no excuse for sending out generic emails, recommending products that don’t match purchase history, or bombarding logged-in users with signup popups. The more personal you generic emails, recommending products that don’t match purchase history, or bombarding logged-in users with signup popups. The more personal you make the experience, the more engaged users will be. The more immersive the experience, the more engaged users will be. #personalized #brand #digitalmarketing #branding #onlinebrand
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