📖 DAILY BOOK SUMMARIES 📖 🚀 12 Lessons from 👉 🔥 Contagious , Buld word of mouth 🔥 ✨ By Jonah Berger ✨ 1. Social Currency • People share things that make them look good • To drive word-of-mouth, brands must provide consumers with "social currency"—something that enhances their self-image or makes them appear knowledgeable or cool. The more exclusive or novel something is, the more likely it is to be shared • Tactics: Offer something remarkable, use scarcity, or make people feel like insiders e.g., secret clubs or exclusive offers 2. Triggers • Top-of-mind leads to tip-of-tongue • Products or ideas are more likely to be shared when they are associated with everyday cues or triggers. If something frequently comes to mind, it's more likely to be discussed • Example: The association of peanut butter with jelly can make people think of a peanut butter brand when they hear the word "jelly" • Tactics: Tie your product or message to common, daily triggers e.g., time, location, or related activities 3. Emotion • When we care, we share • Content that evokes strong emotions—whether positive or negative—is more likely to be shared. High-arousal emotions (like awe, excitement, anger, or humor) spur people to action and make them more likely to spread information • Example: Viral charity campaigns often evoke empathy or compassion, driving people to share • Tactics: Craft messages or products that generate emotional responses, particularly ones that inspire high arousal 4. Public • Built to show, built to grow • People are more likely to imitate others if they can see what others are doing. The more visible a product or behavior is, the more likely it is to spread • Example: Apple made its white earbuds iconic, turning users into walking advertisements • Tactics: Create products or marketing strategies that are highly visible and easily observable e.g., branding elements, public usage 5. Practical Value • People like to share useful information • People share things that are helpful, useful, or provide practical value. Content that teaches, solves problems, or offers tips and tricks tends to get shared because it benefits others • Example: "How-to" videos, life hacks, and product reviews are shared because they provide tangible benefits • Tactics: Highlight the practical value of your product or message. Make information clear, actionable, and easily shareable 6. Stories • Information travels under the guise of idle chatter • People love to share stories and narratives. Effective marketing embeds products and messages within compelling stories that people will retell. Stories provide a natural structure for spreading information • Example: Subway’s Jared Fogle weight loss story became a viral narrative that promoted the brand • Tactics: Create a "Trojan Horse" story—one that engages people while embedding your brand or product message 🔗Read more points and download whole book freely from comment section🔗
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