๐ DAILY BOOK SUMMARIES ๐ ๐ 12 Lessons from ๐ ๐ฅ Contagious , Buld word of mouth ๐ฅ โจ By Jonah Berger โจ 1. Social Currency โข People share things that make them look good โข To drive word-of-mouth, brands must provide consumers with "social currency"โsomething that enhances their self-image or makes them appear knowledgeable or cool. The more exclusive or novel something is, the more likely it is to be shared โข Tactics: Offer something remarkable, use scarcity, or make people feel like insiders e.g., secret clubs or exclusive offers 2. Triggers โข Top-of-mind leads to tip-of-tongue โข Products or ideas are more likely to be shared when they are associated with everyday cues or triggers. If something frequently comes to mind, it's more likely to be discussed โข Example: The association of peanut butter with jelly can make people think of a peanut butter brand when they hear the word "jelly" โข Tactics: Tie your product or message to common, daily triggers e.g., time, location, or related activities 3. Emotion โข When we care, we share โข Content that evokes strong emotionsโwhether positive or negativeโis more likely to be shared. High-arousal emotions (like awe, excitement, anger, or humor) spur people to action and make them more likely to spread information โข Example: Viral charity campaigns often evoke empathy or compassion, driving people to share โข Tactics: Craft messages or products that generate emotional responses, particularly ones that inspire high arousal 4. Public โข Built to show, built to grow โข People are more likely to imitate others if they can see what others are doing. The more visible a product or behavior is, the more likely it is to spread โข Example: Apple made its white earbuds iconic, turning users into walking advertisements โข Tactics: Create products or marketing strategies that are highly visible and easily observable e.g., branding elements, public usage 5. Practical Value โข People like to share useful information โข People share things that are helpful, useful, or provide practical value. Content that teaches, solves problems, or offers tips and tricks tends to get shared because it benefits others โข Example: "How-to" videos, life hacks, and product reviews are shared because they provide tangible benefits โข Tactics: Highlight the practical value of your product or message. Make information clear, actionable, and easily shareable 6. Stories โข Information travels under the guise of idle chatter โข People love to share stories and narratives. Effective marketing embeds products and messages within compelling stories that people will retell. Stories provide a natural structure for spreading information โข Example: Subwayโs Jared Fogle weight loss story became a viral narrative that promoted the brand โข Tactics: Create a "Trojan Horse" storyโone that engages people while embedding your brand or product message ๐Read more points and download whole book freely from comment section๐
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