Hi Everyone , this is my first post here.
I am working in building a SaaS product for the business which can help them increase their sales and customer experience by automating the outbound and inbound calls and emails through their own custom Hum
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Anonymous 4
Stealth • 3m
How will you differentiate your product from existing AI customer service solutions, my ex company, used to do the same.
Most of the products are in India focused on first sales very less focused on service of the product. Even if they have service which is not adequate to the customer experience because of focus on first time buyers rather than existing customer. What
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1 replies
Mr Z
Stealth • 6m
It is advised in business that " differentiate first your product or service and then scale later".
Because after scaling if we want to differentiate then it is tough and if we scale without differentiation then there is lot of cashburn required.
How to grow as a software & IT Solutions company in India?
0 replies3 likes
Karan Kumar
Stealth • 4m
How fast business can pivot the existing service they are using to the one new startup or a business offers. Have you guys made any sales to a business who was already using the service from another vendor or company. Or how will you pursue it.
1 replies5 likes
Φzan
Stealth • 7m
Follow up question to yesterday's one
How hard would it be to shift the company infrastructure and vision from service based to a product based ?
2 replies5 likes
Mehul Fanawala
•
The Clueless Company • 4m
Customer at a coffee shop: My latte is cold.
Barista: Sorry about that. Let me remake it for you right away.
Customer leaves with a smile.
---
We often think about customer service as a department. It’s not. It's an attitude.
1. Own the proble
Imagine that all the quick Commerce platforms start charging the same price.
So now which platform would you use?
And now, since the price is same across all, the selection would be on the basis of Delivery Time, Product Catalogue, customer service
Looking for a co-founder who can help me bring sales for my software service company.
Service our company will provide is mobile app development,web app development and product development.